Privacy Policy
Doncaster Funerals Ltd Trading as Doncaster Municipal Funerals Privacy Policy
Our contact details
Name: Doncaster Municipal Funerals
Address: 38 Kingsgate, Doncaster South Yorkshire DN1 3JU
Phone Number:01302 354651
E-mail: advice@doncasterfunerals.co.uk
The type of personal information we collect
We currently collect and process the following information:
• Personal identifiers, contacts, and characteristics (for example, name and contact details)
• Names and details of medical professionals connected to our clients
• Client’s financial information
• Website user statistics
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
• To complete statutory paperwork
• To make a legal record of transactions
• To comply with identification as required by company policy
• To provide our best service
We may share this information with:
• The local authority for the completion of statutory forms
• With medical professionals including local hospitals in order to identify deceased persons accurately
• With the department for work and pensions to enable any claim for funds
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You can remove your consent at any time. You can do this by contacting Mr. S M Waller C/O Doncaster Funerals Ltd, 38 Kingsgate, Doncaster, South Yorkshire DN1 3JU advice@doncasterfunerals.co.uk
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
How we store your personal information
Your information is securely stored.
We keep records of all interactions and transactions including names, addresses and encrypted bank details for 5 years. We will then dispose of your information by deleting digital files held electronically and securely shredding paper based information.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at Doncaster Funerals Ltd T/A Doncaster Municipal Funerals 38 Kingsgate, Doncaster, South Yorkshire DN1 3JU if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at:
The Data Officer
Doncaster Funerals Ltd
38 Kingsgate, Doncaster DN1 3JU
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
